In January 2016, the Board of Directors of Loch Lomond Villa Inc. initiated the development of a new Strategic Plan to ensure that those who are responsible for the organization understand, and reflect in its operation, the changing needs of the population they serve and the role the facility plays in the health-care system of the area.
Strategic Plan 2016-2020 Key Result Areas:
Clinical Distinction - "Priorize, optimize and improve service delivery through process quality outcomes."
Exceptional Experiences - "Create compassionate person-centered experiences that exceed expectations."
Organization Vitality - "Ensure value through system efficiency, growth, safety and financial strength."
Community Catalyst - "Serve as a catalyst to improve the health and well-being of our aging population."